Frequently Asked Questions
Everything you need to know about our personalized astrology-inspired home decor.
How long does it take to process my personalized order?
Each product is custom-made based on your unique birth chart. Please allow 3-5 business days for our artisans to craft your items before they are shipped.
What is the return policy for custom items?
Because our candles and books are personalized to your specific birth date, we cannot accept returns. However, if your order arrives damaged, please contact us within 14 days for a replacement.
Do you offer international shipping?
Yes, we ship our celestial home goods worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What ingredients are used in your candles?
Our candles are made from a premium all-natural soy, coconut, and apricot wax blend with custom-blended fragrances and a 100% cotton wick for a clean, long-lasting burn.
Can I change the birth details on my order after it's placed?
We begin the customization process quickly. You have a 2-hour window after placing your order to email us with any corrections to the birth date, time, or location.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
